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- Paper 1: THEORETICAL ASPECTS OF REENGINEERING IN SMALL AND MEDIUM ENTERPRISES
- Authors: Slobodan Stefanovic, Dragan Milosavljavic, Radoje Cvejic, Ivana Tomic, Serbia
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Page 13-22
- Paper 2: APPLICATION OPTIMIZATION METHODS ARAS AND COPRAS IN THE CHOICE COMPACT FLUORESCENT LIGHT BULB
- Authors: Ivana Zdravković, Momčilo Vujičić, Serbia
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Page 23-30
- Paper 3: AN APPROACH TO REMOVE THE EFFECT OF RANDOM INITIALIZATION FROM FUZZY C-MEANS CLUSTERING TECHNIQUE
- Authors: Samarjit Das, Hemanta K. Baruah, India
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Page 31-35
- Paper 4: WASTE TIRES AS FUEL
- Authors: Imre KISS, Slobodan Stefanovic, Vladeta Jevremovic, Radoje Cvejic, Ivana Tomic, Serbia
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Page 36-43
- Paper 5: APPLICATION OF U-CHART AND C-CHART IN TECHNOLOGICAL PROCESS OF PRIMARY WOOD PROCESSING
- Authors: Damjan Stanojevic, Slobodan Stefanovic, Imre KISS, Serbia
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Page 44-51
- Paper 6: EVALUATING THE SUCCESS OF THE COMPANY DESIGNING THE TQM SYSTEM
- Authors: Elizabeta Mitreva, Nako Tashkov, Macedonia
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Page 52-61
- Paper 7: ENTREPRENEURS AND ENTREPRENEURIAL ENVIRONMENT – FACTORS OF ECONOMIC DEVELOPMENT
- Authors: Svetlana Trajkovic, Predrag Trajkovic, Serbia
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Page 62-70
- Paper 8: A NEW APPROACH TO MASS CUSTOMIZATION TO MODERN CUSTOMER
- Authors: Miroslav Milutinović, Mirjana Mihić, Serbia
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Page 71-80
- Paper 9: COMMUNICATION AND FUNCTIONING OF THE TRIPARTIES SOCIAL DIALOGUE TROUGH THE ECONOMIC SOCIAL COUNCIL IN THE REPUBLIC OF MACEDONIA IN THE PERIOD OF 1997-2012 YEAR
- Authors: Andon Majhoshev, Sofija Petreska, Darko Majhoshev, Angela Misheva,Macedonia
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Page 81-90
- Paper 10: CRM AS A MANAGEMENT TOOL FOR IMPROVING SERVICES
- Authors: Davor Nikolić, Milan Stanković, Nataša Simić, Serbia
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Page 98-102
- Paper 12: MYTHS ABOUT COMMUNICATION SKILLS IN DEALING WITH ARABS
- Authors: Ljiljana Stosic Mihajlovic, Serbia
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Page 103-109
- Paper 13: BAD BOSS – A GOOD BOSS
- Authors: Ljiljana Stosic Mihajlovic, Serbia
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