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Paper 1: THEORETICAL ASPECTS OF REENGINEERING IN SMALL AND MEDIUM ENTERPRISES
Authors: Slobodan Stefanovic, Dragan Milosavljavic, Radoje Cvejic, Ivana Tomic, Serbia
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Page 13-22
Paper 2: APPLICATION OPTIMIZATION METHODS ARAS AND COPRAS IN THE CHOICE COMPACT FLUORESCENT LIGHT BULB
Authors: Ivana Zdravković, Momčilo Vujičić, Serbia
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Page 23-30
Paper 3: AN APPROACH TO REMOVE THE EFFECT OF RANDOM INITIALIZATION FROM FUZZY C-MEANS CLUSTERING TECHNIQUE
Authors: Samarjit Das, Hemanta K. Baruah, India
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Page 31-35
Paper 4: WASTE TIRES AS FUEL
Authors: Imre KISS, Slobodan Stefanovic, Vladeta Jevremovic, Radoje Cvejic, Ivana Tomic, Serbia
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Page 36-43
Paper 5: APPLICATION OF U-CHART AND C-CHART IN TECHNOLOGICAL PROCESS OF PRIMARY WOOD PROCESSING
Authors: Damjan Stanojevic, Slobodan Stefanovic, Imre KISS, Serbia
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Page 44-51
Paper 6: EVALUATING THE SUCCESS OF THE COMPANY DESIGNING THE TQM SYSTEM
Authors: Elizabeta Mitreva, Nako Tashkov, Macedonia
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Page 52-61
Paper 7: ENTREPRENEURS AND ENTREPRENEURIAL ENVIRONMENT – FACTORS OF ECONOMIC DEVELOPMENT
Authors: Svetlana Trajkovic, Predrag Trajkovic, Serbia
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Page 62-70
Paper 8: A NEW APPROACH TO MASS CUSTOMIZATION TO MODERN CUSTOMER
Authors: Miroslav Milutinović, Mirjana Mihić, Serbia
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Page 71-80
Paper 9: COMMUNICATION AND FUNCTIONING OF THE TRIPARTIES SOCIAL DIALOGUE TROUGH THE ECONOMIC SOCIAL COUNCIL IN THE REPUBLIC OF MACEDONIA IN THE PERIOD OF 1997-2012 YEAR
Authors: Andon Majhoshev, Sofija Petreska, Darko Majhoshev, Angela Misheva,Macedonia
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Page 81-90
Paper 10: CRM AS A MANAGEMENT TOOL FOR IMPROVING SERVICES
Authors: Davor Nikolić, Milan Stanković, Nataša Simić, Serbia
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Page 98-102
Paper 12: MYTHS ABOUT COMMUNICATION SKILLS IN DEALING WITH ARABS
Authors: Ljiljana Stosic Mihajlovic, Serbia
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Page 103-109
Paper 13: BAD BOSS – A GOOD BOSS
Authors: Ljiljana Stosic Mihajlovic, Serbia
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